Calling 9-1-1: What to expect
When you call 9-1-1, the operator will calmly say "9-1-1, what is your emergency?" Within 60 seconds, the
information you give is relayed to a dispatcher who sends emergency crews your way.
Dispatchers are often the unnoticed heroes; but their work is hardly meaningless. They work 12 hour shifts and dispatch crews to an average of 1200 emergencies everyday, bringing new meaning to multi-tasking and quick-thinking. They are also Emergency Medical Dispatchers trained to give life-saving information like CPR instructions over the phone.
Emergency call tips:
|*||When an emergency arises, call 9-1-1 immediately. Notify your neighborhood gate guard later, and don't assume someone else has called for help. Emergency responders can't help you, if 9-1-1 is not activated.|
|*||When calling 9-1-1, expect to answer questions. But remember, while you give additional information, dispatchers have already sent emergency crews your way.|
|*||Write your telephone number, numeric address and brief directions to your house on a notepad and keep a notepad next to every phone in the house. This may sound silly, but during an emergency situation, you may panic and forget basic information.|
|*||Make sure your house number is visible from the road.|